Official Site Vendor
Most of our customers are on a first name basis with us, we are only a company of 9 people and David (myself) and Evan are the owners. When you call to order parts, set up appointments, or have technical questions, we would be the ones who answer the phone and you would talk to. He has ordered components from us, thus he knows our names.Yet, you seem to be on a first name basis with them.
With that said, this thread is for our HX, not our duct development, we will make a thread for that when we have more info so lets keep this thread on topic.